Communication Skills for the Health Care Professional

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Description of Communication Skills for the Health Care Professional

Sealed. Brand New. Shipped by Amazon - Eligible for Prime and FREE Super Saver Shipping!
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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

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Description of Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

For decades, the manufacturing industry has employed the Toyota Production System ― the most powerful production method in the world ― to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.

Winner of a Shingo Research and Professional Publication Award!

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfec
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Hospital Operations: Principles of High Efficiency Health Care (FT Press Operations Management)

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Description of Hospital Operations: Principles of High Efficiency Health Care (FT Press Operations Management)

By one estimate, the U.S. wastes 0 billion annually on healthcare expenditures that don’t improve care. Worse, because of faulty systems – not personnel – up to 98,000 people die every year due to preventable medical errors – and that doesn’t count non-terminal events such as hospital-acquired infections. In Hospital Operations, two leading operations management experts and four senior physicians demonstrate how to apply new OM advances to substantially improve any hospital’s operational, clinical, and financial performance. Replete with examples, this bookshows how to diagram hospital flows, trace interconnections, and optimize flows for better performance. Readers will find specific guidance on improving emergency departmen
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Strengthening Ethical Wisdom: Tools for Transforming Your Health Care Organization

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Description of Strengthening Ethical Wisdom: Tools for Transforming Your Health Care Organization

A practical, research-based guide for strengthening workplace and personal ethics. Step-by-step explanations, case examples, and questionnaires help readers identify and manage the ethical drift to which health care management and staff can succumb under the daily pressure to do more with less. The guide provides diagnostic tools for achieving exceptional levels of organizational and personal integrity.
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Handbook for Health Care Research

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Description of Handbook for Health Care Research

Handbook for Health Care Research is included in the 2015 edition of the essential collection of Doody’s Core Titles.

Doody's Book Review: 98 - 5 Stars!

This is a unique book on scientific research written for health care practitioners. Using step-by-step guidelines, the text teaches students and practitioners to implement a research protocol and evaluate the results, even if s/he has no experience or formal training in the research process. It provides the basic tools to carry out and critically analyze the research data, from asking the initial questions to preparing a publication. The chapters are organized around the major steps in the research process, allowing the reader to sort through various research procedu
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Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

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Description of Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience

For decades, the manufacturing industry has employed the Toyota Production System — the most powerful production method in the world — to reduce waste, improve quality, reduce defects and increase worker productivity. In 2001, Virginia Mason Medical Center, an integrated healthcare delivery system in Seattle, Washington set out to achieve its compelling vision to become The Quality Leader and to fulfill that vision, adopted the Toyota Production System as its management method.

Winner of a Shingo Research and Professional Publication Award!

Transforming Health Care: Virginia Mason Medical Center's Pursuit of the Perfect Patient Experience takes you on the journey of of Virginia Mason Medical Center's pursuit of the perfec
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Health Care Emergency Management: Principles and Practice

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Description of Health Care Emergency Management: Principles and Practice

Recent research underscores a serious lack of preparedness among hospitals nationwide and a dearth of credible educational programs and resources on hospital emergency preparedness. As the only resource of its kind, Health Care Emergency Management: Principles and Practice specifically addresses hospital and health system preparedness in the face of a large scale disaster or other emergency. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
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Selling Our Souls: The Commodification of Hospital Care in the United States

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Description of Selling Our Souls: The Commodification of Hospital Care in the United States

Health care costs make up nearly a fifth of U.S. gross domestic product, but health care is a peculiar thing to buy and sell. Both a scarce resource and a basic need, it involves physical and emotional vulnerability and at the same time it operates as big business. Patients have little choice but to trust those who provide them care, but even those providers confront a great deal of medical uncertainty about the services they offer. Selling Our Souls looks at the contradictions inherent in one particular health care market—hospital care. Based on extensive interviews and observations across the three hospitals of one California city, the book explores the tensions embedded in the market for hospital care, how different hospitals manage th
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Masterpieces in Health Care Leadership

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Description of Masterpieces in Health Care Leadership

Masterpieces in Health Care Leadership: Cases and Analysis for Best Practices is a series of case studies that describes in detail the overview and framework for understanding the role and impact of healthcare leaders, vis-à-vis the concepts and tools already presented in the companion workbook by the same authors: Health Care Leadership: Practical Tools Workbook. Each case study will also feature in-depth leadership profiles (emotional intelligence, social motive, leadership style, and personality type) and practical analysis of the organizational structures and specific philosophies behind the specific topics. Important Notice: The digital edition of this book is missing some of the images or content found in the physical edition.
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Meeting the Leadership Challenge in Long-Term Care: What You Do Matters

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Description of Meeting the Leadership Challenge in Long-Term Care: What You Do Matters

"This book represents the intersection of nursing and culture change. Read it. Do it with, not for, your staff."
—Sarah Burger, RNC, MPH, FAAN, Gerontological Nurse Consultant
"This book should be required reading for all who work in care settings, and the text used for leadership and health care administration courses in colleges.”
—Joanne Rader, RN, MN, PMHNP, Nurse Specialist Consultant
"David Farrell's journal is gripping, compelling, sensitive and realistic. His and his co-author's analysis of nursing home challenges and the ways to address them are compassionate and full of plain old common-sense. The authors have issued a serious call-to-action to every nursing home administrator and director of nursing. Sh
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New Leadership For Today's Health Care Professionals: Concepts and Cases

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Description of New Leadership For Today's Health Care Professionals: Concepts and Cases

With Obama’s Healthcare Reform Plan taking form, healthcare professionals realize that the U.S. delivery system will be changing. Old leadership models can no longer be effective. There is an expectation that a more adaptable, proactive, innovative professional is needed to lead the nation’s healthcare workforce. This book offers a comprehensive view of the leadership competencies necessary to be successful in today’s healthcare industry. Each chapter is written by a leader in the healthcare industry under the guidance of the editors who have many years’ experience in academia. Written with the undergraduate health professional student in mind, the book covers essential leadership concepts and offers many pedagogical features to e
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Principles of Evaluation and Research for Health Care Programs

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Description of Principles of Evaluation and Research for Health Care Programs

A Classroom-Tested Resource Loaded with Practical Examples from Across the Health Disciplines
• A reader-friendly exploration of the key approaches used to conduct health program research and evaluation
• Includes an easy-to-understand chapter on Inferential Statistics
• Covers ethical and cultural competency issues unique to conducting evaluations
• Provides an introduction to systems thinking and its implications
• Offers activities and case studies at lay the foundation for understanding all aspects of evaluation
• Develops critical thinking skills needed to dissect peer-reviewed publications as well as popular media health claims

Instructor Resources:
• Instructor's Manual<
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Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care

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Description of Unaccountable: What Hospitals Won't Tell You and How Transparency Can Revolutionize Health Care

"Every once in a while a book comes along that rocks the foundations of an established order that's seriously in need of being shaken. The modern American hospital is that establishment and Unaccountable is that book."--Shannon Brownlee, author of Overtreated

Dr. Marty Makary is co-developer of the life-saving checklist outlined in Atul Gawande's bestseller The Checklist Manifesto. A Johns Hopkins surgeon and professor of public health, he can testify to the amazing power of modern medicine to cure. But he's also been a witness to a a system that frustrates doctors and patients alike.  Dr. Makary describes the problem and presents disruptive innovations from success stories around the U.S.  The ideas are powerful, but even mor
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An Introduction to Spanish for Health Care Workers: Communication and Culture, Fourth Edition (English and Spanish Edition)

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Description of An Introduction to Spanish for Health Care Workers: Communication and Culture, Fourth Edition (English and Spanish Edition)

Now in its fourth edition, this widely used textbook is designed for students with little or no formal background in Spanish. Using DVD videos, readings, exercises, and activities such as role play and improvisation, it introduces the grammar structures and specialized medical vocabulary and colloquial terms that nurses, doctors, dentists, and allied health professionals need to communicate effectively with the growing Spanish-speaking population. In addition, rich cultural notes explain Latino customs and communication styles. NEW TO THE FOURTH EDITION:• Embellished full-color design with 174 illustrations and 275 classroom activities• Expanded lexicon, condensed grammar, and more target-language content• Audio program that can be
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Principles Of Evaluation And Research For Health Care Programs

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Description of Principles Of Evaluation And Research For Health Care Programs

A Classroom-Tested Resource Loaded with Practical Examples from Across the Health Disciplines • A reader-friendly exploration of the key approaches used to conduct health program research and evaluation • Includes an easy-to-understand chapter on Inferential Statistics • Covers ethical and cultural competency issues unique to conducting evaluations • Provides an introduction to systems thinking and its implications • Offers activities and case studies at lay the foundation for understanding all aspects of evaluation • Develops critical thinking skills needed to dissect peer-reviewed publications as well as popular media health claims Instructor Resources: • Instructor's Manual • PowerPoints • Test Bank Student Comp
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Handbook For Health Care Research

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Description of Handbook For Health Care Research

Handbook for Health Care Research is included in the 2015 edition of the essential collection of Doody’s Core Titles. Doody's Book Review: 98 - 5 Stars! This is a unique book on scientific research written for health care practitioners. Using step-by-step guidelines, the text teaches students and practitioners to implement a research protocol and evaluate the results, even if s/he has no experience or formal training in the research process. It provides the basic tools to carry out and critically analyze the research data, from asking the initial questions to preparing a publication. The chapters are organized around the major steps in the research process, allowing the reader to sort through various research procedures easily. All stat
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Healing Together: The Labor-Management Partnership at Kaiser Permanente (The Culture and Politics of Health Care Work)

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Description of Healing Together: The Labor-Management Partnership at Kaiser Permanente (The Culture and Politics of Health Care Work)

Kaiser Permanente is the largest managed care organization in the country. It also happens to have the largest and most complex labor-management partnership ever created in the United States. This book tells the story of that partnership-how it started, how it grew, who made it happen, and the lessons to be learned from its successes and complications. With twenty-seven unions and an organization as complex as 8.6-million-member Kaiser Permanente, establishing the partnership was not a simple task and maintaining it has proven to be extraordinarily challenging.
Thomas A. Kochan, Adrienne E. Eaton, Robert B. McKersie, and Paul S. Adler are among a team of researchers who have been tracking the evolution of the partnership between Kaiser
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